Luke Kos Privacy Policy

Effective Date: 10/18/24

Introduction

At www.lukekos.com (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share your personal data when you visit our website or make a purchase from us. By using our website, you agree to the terms described in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Identification Information: When you engage with us through forms, make a purchase, or sign up for newsletters, we may collect personal data such as:

- Name

- Email address

- Shipping and billing address

- Phone number

- Payment details (processed securely via third-party payment processors)

2. Non-Personal Information: We also collect non-personal data through cookies, log files, and analytics tools to help us improve our website and tailor your browsing experience. This includes:

- IP address

- Browser type and version

- Time zone settings

- Operating system

- Referring URLs

How We Use Your Information

We use your information in the following ways:

- To fulfill and manage your orders, including processing payments and shipping items.

- To communicate with you regarding your purchase or respond to customer service requests.

- To send you marketing emails if you opt-in to our mailing list, keeping you informed about new products, promotions, and updates.

- To improve our website functionality, content, and user experience through data analysis and feedback.

- To detect and prevent fraud or other unlawful activities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These cookies help us understand how visitors interact with our site, remembering preferences, and providing personalized content. You can adjust your browser settings to refuse cookies; however, some features of the site may not function properly.

Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following:

- Service Providers: We work with third-party service providers (such as payment processors and shipping carriers) to fulfill orders and provide services. These providers only access your personal information as necessary and are contractually bound to keep it secure.

- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process.

Data Security

We take reasonable precautions to protect your personal information and ensure that it is stored securely. Our site uses SSL encryption to safeguard your data during transmission. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the following rights regarding your personal information:

- Access: You can request details of the personal data we hold about you.

- Correction: You can request that we correct any inaccurate or incomplete information.

- Deletion: You can request that we delete your personal data under certain circumstances.

- Marketing Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any communication or by contacting us directly.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information, please contact us so that we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: lukekos10@gmail.com

Address: [Insert Physical Address]


GDPR Addendum

If you are located in the European Economic Area (EEA), you are entitled to additional rights under the General Data Protection Regulation (GDPR). We are committed to safeguarding your personal information and complying with GDPR regulations. This section explains your rights and how we adhere to the GDPR when processing your data.

Legal Basis for Processing Personal Data

We process your personal data under the following lawful bases, as outlined in the GDPR:

Consent: We process your data if you have provided explicit consent for specific purposes, such as subscribing to our newsletter.

Contractual Necessity: We process your data to fulfill contractual obligations, such as when you make a purchase from us.

Legitimate Interests: We may process your data for legitimate business purposes, such as improving our website, marketing, or fraud prevention, provided that these interests do not override your fundamental rights.

Compliance with Legal Obligations: We may process your personal data where required by law.

Your GDPR Rights

If you are an individual residing in the EEA, you have the following rights regarding your personal data:

1. Right to Access: You can request confirmation as to whether we process your personal data, and if so, access a copy of the personal data we hold about you.

2. Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.

3. Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data, provided there are no legal grounds for us to retain it (e.g., compliance with legal obligations).

4. Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of your data or object to processing.

5. Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and to have that data transmitted to another data controller where technically feasible.

6. Right to Object: You can object to the processing of your personal data when such processing is based on legitimate interests, direct marketing, or automated decision-making, including profiling.

7. Right to Withdraw Consent: If you have provided consent for the processing of your personal data, you have the right to withdraw it at any time.

8. Right to Lodge a Complaint: You have the right to file a complaint with your local data protection authority if you believe that your personal data has been processed in a way that does not comply with GDPR.

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: lukekos10@gmail.com

Address: [Insert Physical Address]

We may need to verify your identity before fulfilling your request. We aim to respond to all requests within one month of receipt, though in some cases, we may require additional time.

International Data Transfers

If you are located outside the United States, please be aware that your personal data may be transferred to, stored, or processed in the United States, where our servers and central database are operated. We take steps to ensure that your data is protected in accordance with applicable data protection laws when transferred internationally.